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IT solutions.

Unlock the benefits of the modern workplace.

A tailored workspace for every employee in your organisation.

As an IT department, you’re constantly striving to build a secure, efficient, and future-ready IT environment. At the same time, it’s essential that employees can work seamlessly and without frustration on their devices. But how do you strike that balance?

At ARP, we’ve seen first-hand that a one-size-fits-all approach rarely delivers. Some colleagues are frequently on the move and need reliable mobile access, while others are office-based and depend on robust, stable hardware. So how can you create workspaces that meet these varied needs while keeping IT management streamlined and effective?

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Want to find out more about how your company could benefit from a persona analysis?

Read our information flyer!

Read guide

Want to find out more about how your company could benefit from a persona analysis?

Read our information flyer!

Read guide

Want to find out more about how your company could benefit from a persona analysis?

Read our information flyer!

Read guide

Want to find out more about how your company could benefit from a persona analysis?

Read our information flyer!

Read guide

What is the ideal workplace?

The ideal workplace is more than just a desk and a computer. It’s a smart combination of hardware, peripherals, and solutions tailored to different types of users. But when your employees have varying roles and needs, keeping everyone satisfied can be quite a challenge...

Here are some common issues you might recognise:

Different working styles, one IT environment.

Your IT infrastructure isn’t designed to accommodate this diversity. As a result, some colleagues feel restricted, while others are overwhelmed by too many options.

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Inefficient use of devices.

You notice that employees aren’t making the most of their devices—or you’re frequently fielding complaints about hardware, applications, or limitations that don’t suit their tasks.

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Complex IT management.

You want to simplify IT and its management—without compromising on usability or productivity.

Take control with a persona analysis.

Every employee is different and has unique needs to work productively. By systematically identifying these needs through a persona assessment:

You gain clear insight into the real requirements across your organisation, based on different employee profiles.

You develop an IT strategy that not only supports your workforce but also streamlines IT management.

You reduce the number of incidents, boost productivity, and ensure your IT landscape evolves in step with your organisation.

You save costs on procurement, IT management, and support.

How ARP can support your organisation.

By defining personas (user groups), you lay a solid foundation for an IT strategy that truly works. At ARP, we support you with the following steps:

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Intake.

We begin with an intake session to understand your organisation and its specific challenges.

Data analysis.

We gather insights through questionnaires, in-depth interviews, and other methods to understand employee work habits.

Segmentation.

We group employees into personas based on their working styles, devices, applications, and preferences.

Actionable strategy and advisory report.

You’ll receive a detailed report with practical recommendations for each persona. These insights make it easier to define the next steps together and shape a strategy that fits your organisation.

IT solutions.

A well-considered device strategy is just the beginning, but how do you set up effective management afterwards? At ARP, we go beyond simply supplying hardware. Our team of Technical Experts can support your organisation with the setup of Mobile Device Management (MDM), helping you get the most out of your IT investment. Following the persona analysis, ARP experts assist with:

Optimising MDM profiles – No more default settings—instead, tailored configurations for each persona.
Enhancing employee satisfaction – Devices and IT settings are aligned with individual working styles.
Reducing support requests for your IT department – Staff can get started immediately with the right devices.
Creating a flexible IT environment – Ready to embrace digital transformation.
Ensuring device security – Together, we establish robust protection without compromising on user-friendliness.

The benefits of our approach.

For your colleagues.

Your colleagues work with devices and settings that match their specific tasks.
The result? Less frustration caused by technical limitations.
They can stay focused and enjoy their work more, thanks to devices that perform optimally.

For your IT department.

No more hassle managing devices, thanks to persona-based standardisation.
Your IT team receives fewer incidents and support requests.
Lower management costs.
A scalable IT environment that grows with your organisation.

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For your organisation.

Your organisation saves costs—both in procurement and management.
Improved employee satisfaction? Absolutely.
Benefit from enhanced security without compromising ease of use.
Your IT infrastructure is future-proof.

Ready for the next step?

Curious whether a persona analysis could benefit your organisation? Book a no-obligation introduction with our technical experts. In this session, we’ll explore your challenges together and look at how to make your IT environment smarter and more efficient.

Make an appointment today