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Sanneke discusses...

“A unique working environment in which I can truly be myself.”

Name: Sanneke Zurhaar-Ruiter
Current position: Customer Service Specialist
With ARP since: 14 June 2021

“I have never experienced a workplace where I can truly relax, do my work, and be myself. Of course, I work in the nicest team at ARP!”

From past to present

I never imagined working in IT, but thanks to ARP, I’m glad I was given the opportunity. I’m an extremely passionate gamer, and because of that, I have quite the affinity with IT and also have some experience of various kinds of device-related issues. It quickly became apparent in initial interviews that this experience would be well-suited to the position I was applying for, and I’m happy to report I’ve been working as a Customer Service Specialist at ARP since June 2021.

My position is anything but a boring office job. In fact, it feels like I’m solving different puzzles every single day. My focus is always on the customer and their issues and trying to find out, for example, why one of their devices isn’t working properly. Each customer’s problem is unique, which means the job is never boring.

In what ways has ARP surprised you?

I’ve worked at several companies, but this is the first time I feel I can really be myself. From day one, you are trusted to get on and do things and my colleagues were genuinely interested in finding out more about me—both a new and very nice experience. I love a cup of tea, and my colleagues are no longer surprised by the number of varieties I have on my desk. It’s just part of who I am!

ARP Testimonial Sanneke Zurhaar-Ruiter 2

How do you see your future at ARP?

I foresee a long and happy career at ARP. I love going into the office and working with such a close-knit team of fantastic colleagues, who make me laugh every single day.

Tips for new colleagues

Despite having 170 employees, there’s quite a family atmosphere at ARP. Most people know each other and the culture is pretty informal. It’s a place where you can truly be yourself.

Get to know Sanneke

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Core values according to Joeri

Ambition

For me this means the drive to get better at your job, grow as a person and the courage to take the next step up the career ladder.

Trust

Showing empathy to others and actively listening to what people have to say.

Responsibility

Being happy when you do well and celebrating the successes, but also having the courage to acknowledge when you’ve made a mistake and learning from them so things are different next time round.