Our successful IT strategy approach.

Workforce enablement.

Workforce enablement.

Businesses with a happy workforce enjoy greater levels of customer satisfaction, which in turn means higher profits. Seems like a good reason to ensure satisfied staff through workforce enablement. To give your workforce a boost throughout your business, we take a three step approach.

What is workforce enablement?

The term ‘workforce enablement’ was first coined by Forrester. It goes without saying that your staff’s needs are constantly evolving and the aim of workforce enablement is to meet these ever-changing needs to give both employee satisfaction and your bottom line a boost. So while workforce enablement has its benefits,

how can you know when your staff are happy? Research shows that employees are most satisfied when they feel:

Productive,
Supported by their company,
Connected to their work, colleagues and customers.

From crisis to workforce enablement in three steps.

One global crisis after another has put the future-oriented workplace firmly in the spotlight, as modern businesses have to be able to respond quickly to disruption and ensure they are ready to flexibly handle whatever’s thrown their way in the future. Changes are often the result of external influences such as pandemics or security breaches, but the majority of businesses just see these as temporary developments.

Companies can learn a lot from global crises and every change impacts the business as a whole. So how do you keep an eye on the big picture? What other changes does your company need to make to keep your employees happy in the short or long term? And how can you continue to grow as an organisation? To answer these questions, you need to leverage new and innovative solutions to help you redefine your strategic goals.

Step 1:

Crisis management / Quick fix.

Identify areas that require immediate attention to maintain business-critical operations and allow you to continue to serve your customers.

Step 2:

Keep the momentum up

What starts off as a quick fix can often times be the starting point for a business to tackle change head on. The next steps are optimisation and follow up.

Step 3:

Make sustainable changes

Reassess, evaluate, adjust and, where necessary, redefine processes and working methods.

ARP Workforce Enablement Assessment

To gain an insight into where an organisation stands on its digitalisation journey, we use ARP Workforce Enablement, which also considers a business’ future needs. The next step is to successfully implement IT solutions.

We do that by asking ourselves why there is a desire to make this particular change. This is an ongoing process in which we scrutinise the way people work as well as the culture. This approach can also be used in situations where a solution has already been implemented, but is not yet being efficiently used.

Our solution specialists are on hand to ensure the successful implementation of all our solutions and services. Change is the way forward. Technology is simply the solution.

Look no further

Want to find out more?

Get in touch with Niels Pauel, Outside Sales Team Leader.

Niels Pauel

Outside Sales Team Leader

+316 11 88 58 38

niels.pauel@arp.com

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