Solution Consultant – Managed Print Services (MPS).

Your job

• Manage and grow your customer base. You are responsible for maintaining and growing your customer base, ensuring continuity and helping your customers choose the best solutions to support their business strategy.

• Focus on cross and upselling. In addition to retaining customers, you actively seek opportunities to expand our business. You identify where we can add value and ensure our customers get the most from our services. You also make sure contracts are renewed on time and, most importantly, our customers are always happy with our service.

• Acquisitions and relationship management. Attracting new customers is a key part of your role. You use your network and skills to identify and seize opportunities. To help you on your way, you’ll also receive hot leads from our in-house marketing team.
• Tender Desk support. You support our Tender Desk with national and European tenders, contributing to complex proposals and strategic bids to help us stay competitive and compelling in the marketplace.
• Sales and consulting support. You guide customers from the initial contact to the delivery of their Managed Print Services. You deliver presentations, prepare and follow up on quotes, and support the implementation process.
• Building long-term customer relationships. Our services are based on multi-year service contracts, and so your focus is on cultivating lasting customer relationships. As a trusted advisor, you ensure that your customers always receive the best solutions for their needs.
• Ensuring commercial success and customer satisfaction. At the end of the day, it’s about happy customers and successful deals. With your expertise and strategic approach, you directly contribute to the success of both your customers and ARP.

Your profile

• You have a university degree or equivalent professional experience.

• You have several years of experience as a Solution/IT Consultant or in a similar B2B role.

• An affinity with MPS is beneficial.

• You’re happy to travel and visit customers throughout the Netherlands.

• Experience with account planning, consulting processes, and tenders is an advantage.

• You communicate fluently in both Dutch and English, spoken and written.

• You can identify commercial opportunities, strategise effectively, and know how to close sales.

• Building customer relationships comes naturally to you. You strengthen customer ties and grow their investment in our products and services.

• You are driven, empathetic, decisive and innovative.

What we offer

• Hybrid working. You’ll work from home and/or from our office in Maastricht, and regularly be out on the road with customers. Depending on your role, you’ll also enjoy flexible working hours.
• Time off. Working full time? Look forward to 30 days of annual leave for a healthy work-life balance.
• Company car. This role includes a company car for flexible and convenient travel.
• Personal development. At ARP, we want to support your personal and professional growth, and so we offer a host of webinars, courses and training programmes.
• Health and wellbeing. Our corporate health programme, discounted gym memberships, and healthy office snacks help you feel your best!
• Culture. At ARP, you’ll find a welcoming and open culture with a positive and collaborative atmosphere. Social events and fun activities help keep that team spirit alive.

Interested in a career at ARP?

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_{* Please note: This vacancy links to the Bechtle website.}

Choose growth.

ARP is a trusted IT partner for modern organisations. From IT infrastructure to DaaS, We deliver expertise and solutions for the hybrid workplace—designed to empower growing businesses, whether they have 100 employees or 1,000. 

At ARP, it’s all about people! You’ll join a motivated team that works together to achieve our shared goals. When you choose ARP, you choose growth. For our business, for our customers, and for yourself. So what’s stopping you? Join ARP today.