ARP & LIEMERSNOVUM
From two print environments to one stable Follow-Me solution.
- Locations: 25 primary schools in the De Liemers region
- Number of users: Approx. 500 teachers and support staff
- Printing solution: Follow-Me software
- LiemersNovum website
25 primary schools in the De Liemers region.
+- 500 teachers and support staff.
(Follow-me software)
About LiemersNovum
LiemersNovum is a multi-school foundation based in East Gelderland (Duiven, Montferland, Westervoort and Zevenaar), comprising 25 primary schools. These range from small village schools with just four classes to larger sites with more than 500 pupils.
The foundation is committed to delivering quality and ensures that education, childcare and upbringing are closely coordinated. LiemersNovum provides support to its schools across a wide range of areas, including ICT.
Starting point.
Two systems, two management approaches—and above all: double the frustration. That was the printing situation at LiemersNovum following a merger. Teachers and staff had to log in using two separate credentials, multifunction printers (MFPs) frequently malfunctioned, and the ICT department was inundated with daily complaints.
It was time to bring order to the chaos. As ICT staff officer, Hubert Jorna is responsible for policy, system management and contracts at LiemersNovum. He serves as the central point of contact for external partners. Together with ARP, he opted for a single, standardised Follow-Me solution: Canon uniFLOW Online. The result? One stable system, fewer disruptions, and above all: simpler and more secure printing.
The challenge – One user-friendly system.
Following the merger, LiemersNovum was operating two separate print environments: HP multifunction printers (MFPs) with Printix, and Canon single-function printers (SFPs) with uniFLOW Online. Hubert explains: “The Printix setup was a constant source of frustration. Teachers and staff had to enter an ID code followed by a PIN. I was dealing with malfunctions almost daily—certainly every week.” The request to ARP was clear: consolidate everything into one stable, user-friendly system, with a single brand and unified management. A short implementation timeline was also a key requirement.
Assessment
Where were the pain points? How did the two environments operate?
Decision
Switch to Canon MFPs with uniFLOW Online. The Canon contract extension allowed Printix to be phased out more quickly.
Preparation
Close coordination between the ICT department (Hubert) and ARP contacts Wichard van Engelshoven (Consultant Document Solutions) and Frank van den Berg (Sales Managed Print Services).
Rollout
Carried out according to a tight schedule, supported by a driver who delivered the multifunction printers (MFPs) and a hardware engineer who assisted with installation and setup.
Clear communication and short lines of contact made the transition seamless. Having already gained experience in an earlier phase, Hubert knew exactly where potential issues might arise. Together with ARP, he carefully coordinated what was needed, which locations to prioritise, and how to structure the schedule as efficiently as possible.
He explains: “That not only made the rollout really smooth—we actually finished ahead of schedule. Working with Wichard and Frank from ARP was key. They were always open to solutions. While other providers tend to stick rigidly to contracts or timelines, ARP offered flexibility and trust.” This allowed for quick decisions and kept the project from becoming unnecessarily complicated.
Technical highlights of the solution.
- Canon uniFLOW Online as the central platform – One system for all schools, no more duplicate accounts.
- Simple authentication – Teachers and staff now log in using a badge. No more multi-step logins like with Printix.
- Printing is possible on any Canon printer—ideal for staff working across multiple locations.
- Stable management – Hubert rarely needs to log in as the system runs smoothly.
- The hardware was preconfigured in advance. Next time, it could even be plug-and-play, says Hubert.
- Cost-efficiency – LiemersNovum chose black-and-white printing as the default as it is practical and budget friendly.
- GDPR-compliant – The new print environment isn’t just practical, it also offers improved data privacy and compliance with GDPR.
The results – Less administrative effort, lower costs and greater ease of use.
In just one day, twelve locations were migrated to a single, unified print environment and the switch to Canon uniFLOW Online delivered immediate benefits. “Back in the day, I was constantly putting out fires. Now, technical issues are rare. Managing the system has become much easier and I only log in when absolutely necessary,” says Hubert.
And what about the end users? “For teachers and staff, printing has become much simpler. They just log in and collect their printout from the printer they’ve selected.”
The new solution also helps keep costs under control thanks to smart defaults—like printing in black and white—which ensure spending stays manageable. Or as Hubert puts it: “Printing isn’t a topic of conversation anymore—it just works. And that’s exactly what we wanted.”
The new setup also ensures LiemersNovum complies with GDPR requirements, as in education, staff handle personal data and confidential documents every day. “With Canon uniFLOW Online, every print job is only released once the user identifies themselves at the printer using a badge,” Hubert explains. “This means documents are never left unattended, reducing the risk of data breaches—without compromising the user experience.”
Why LiemersNovum chose ARP.
For Hubert, ARP’s added value lies not just in the technology they deliver, but in how they work together. “Communication is quick and direct. I can reach out to Wichard and Frank straight away and always get a fast response. That was true at the start of the project—and it still is. We usually meet via Teams, but occasionally in person too, which keeps the relationship warm and personal.”
What does Hubert appreciate most? “That ARP thinks in terms of possibilities, not limitations. Whether it’s about contractual arrangements or GDPR-related issues, Wichard and Frank always looked for practical solutions. That kind of flexibility really sets ARP apart. And because they offer solutions from multiple brands, they can give truly independent advice.”
Hubert sums it up: “Our partnership is rock solid. Trust, short lines of communication and expertise you can rely on. ARP is responsive, collaborative and makes complex projects easy to manage and that’s exactly why I’d recommend them to other educational organisations.”
Is your organisation looking for a stable, user-friendly Follow-Me printing solution?
Get in touch with our printing experts. They’ll support you from initial assessment through to rollout—so you can print securely and effortlessly.
Get in touch with Wichard van Engelshoven, Consultant Document Solutions.
Wichard van Engelshoven
Consultant Document Solutions.
* Required fields
Please read our Privacy Policy for information on how we process your data and protect your rights as a data subject.
By submitting this form you agree that ARP Nederland B.V. may process your personal details in line with our Privacy Policy. You also agree that we may contact you by phone about our products and services.