Frontline workers

Strengthen your organisation through digital transformation for your frontline teams.

Your frontline workers are quite literally the face of your company. Whether they’re behind a counter, on the shop floor, or engaging with customers at the point of sale, they are right where your business happens. But how can you ensure they can represent your organisation in the best possible way? Providing them with the right digital tools is key. Read on to find out more.

Most frontline workers have to share their devices with colleagues, potentially opening the door to cyberthreats. Login details are often passed around freely on shop floors, in supermarkets and healthcare facilities. Many users don’t even have official company credentials either and instead use their personal accounts and apps.

Using personal and unprotected e-mail accounts for work can easily lead to sensitive information falling into the wrong hands. While this is often done with the best intentions, it exposes organisations to significant security threats.

In effect, it’s like leaving the door wide open for cybercriminals. Fixing breaches and plugging vulnerabilities can be costly, so ensuring your data stays protected is essential.

How do IT decision makers approach the modernisation of their IT fleet?

In modern organisations, strategic IT decisions such as the choice of new equipment are often the sole responsibility of IT professionals. In making these decisions, they not only rely on their own expertise, but also seek invaluable insights and advice from their peers. The Forrester report, Understanding The Role of Modernised PCs In Hybrid Work Environment Optimization, offers key findings to support informed decision-making.

Commissioned by Microsoft, the report reveals that 51% of those surveyed believe that better technology is needed, while 76% of decision-makers responsible for employee equipment plan to increase investments in the right hardware over the next two years. Download the full report and read more about their perspectives on the digital transformation.

Read the Forrester Report

Thinking digital? Think green!

As you pursue your digital transformation, it’s important to keep sustainability and future-readiness in mind. For instance, Microsoft intends to be carbon negative by 2030, and to have removed more carbon than the company has emitted from the environment by 2050. In addition, Microsoft is launching an initiative that will see it use its own technology to help suppliers and customers around the world to reduce their own carbon footprints. Surface and Windows 10 play a key role in achieving these aims.

Microsoft Surface for sustainability

• Minimal plastics in packaging
• Lowest possible chemical tax
• Recyclability of 99% for Surface devices
• Devices with a long useful life